Refund policy

Return & Refund Policy

7-Day Return Policy

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible, your item must be in the same condition you received it ā€“ unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, please contact us via our contact page. Returns must be sent to the address we provide. Items sent back without first requesting a return will not be accepted.

If your return is approved, we will provide a return shipping label and instructions on how and where to send your package.

Damages & Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or incorrect. We will evaluate the issue and work to make it right.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (food, flowers, plants)

  • Custom or personalized products

  • Personal care or beauty items

  • Hazardous materials, flammable liquids, or gases

  • Sale items and gift cards

Exchanges

To get a different item, you must first return the original item. Once the return is approved, you may place a new order for the replacement item.

Refunds

Once we receive and inspect your return, we will notify you if the refund is approved. If approved, the refund will be applied to your original payment method within 10 business days. Please note it may take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since approval and you have not received your refund, please contact us.